BEFORE THE INSPECTION
A few simple steps before inspection day.
Confirm the details
Check the appointment, property address, selected services, and access arrangements.
Sign and pay in the portal
Review and sign your pre-inspection agreement. After signing, the payment section appears; follow the on-screen instructions.
Coordinate access
Ask the owner or agent to provide access to the areas being inspected and clear obstructions where practical.
Check utilities
Confirm with the property contact that the utilities needed to operate the systems will be available.
Share known concerns
Tell MVI about previous repairs, known issues, or areas you would like to discuss.
Bring your questions
You may join an optional walkthrough and ask questions about the findings.
UNDERSTAND YOUR REPORT
Read beyond the summary.
Your report and applicable supplements arrive in the client portal the same day or next day. Read the complete report, even if you attended the walkthrough.
Read the full finding
Review the observation, photographs, and recommendation together.
Notice the limitations
Check what was visible, accessible, and inspected, along with any restrictions noted.
Plan the follow-up
Note recommended maintenance, repairs, or further evaluation. Contact MVI if a finding is unclear.
INSPECTION LANGUAGE
Inspection terms, in plain language.
Open a term for a quick explanation.
An area, system, or component the inspector can reasonably reach and evaluate within the inspection scope and conditions present at the property.
An observed condition that may affect the intended function, performance, safety, or condition of a system or component and may warrant correction or additional evaluation.
A recommendation that a specific condition be reviewed by an appropriately qualified professional for additional information, diagnosis, or corrective recommendations.
A recommendation to observe a condition over time for change, progression, or recurrence.
Routine work intended to preserve the condition or function of a property, system, or component.
A condition that restricted, prevented, or otherwise affected inspection of an area, system, or component.
Evaluation of a reasonable number of similar components when inspection of every individual component is not required or practical within the applicable inspection procedure.
Read these terms in the context of your complete inspection report.
EXPLORE THE GUIDES
Explore the tools behind the findings.
Learn what inspection measurements and images can—and cannot—tell you.
AFTER THE INSPECTION
Keep your home’s history in one place.
Save your records
Keep your report, repair invoices, warranties, and service records together.
Track maintenance
Turn the report’s recommendations into a list and record completed work.
Watch for changes
Document new leaks, cracks, drainage concerns, or changes in equipment performance, and seek appropriate help when needed.